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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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George Dean Vosnos

January 20, 2026

5  out of  5
rating by George Dean Vosnos
"Alexis has been handling policies for a couple of my properties and autos for several years since my decade's long agent decided to retire. I never feel like a bother when I call her to adjust certain policies throughout the year, and since the very first day of transferring my portfolio to her she has been responsive, thorough, and has done everything possible to promptly cater to my tailored needs. Alexis is clearly vested in ensuring the satisfaction of her clients and has easily earned my loyalty. I very recently worked with Richard, and he was super professional and efficiently expedited my policy change requests. Highest recommendation possible."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Jake Ruddle

December 30, 2025

5  out of  5
rating by Jake Ruddle
"Made a move to Illinois from out of state and needed to switch my insurance to my new location. Alexis and her team responded to my questions right away and I was able to get a call setup next day for an easy transition. Richard - the Accounts Manager - was super helpful and provided a seamless, informative policy switch. What I thought was going to be a complicated process was very easy. It's always a great feeling when you find a new agent who can get you started on the right foot!"
We responded:
"Jake we are excited to have you with us! Thank you so much for your kind words. Richard is a huge asset to our team and I’m so glad we could make this a smooth transition for you. Looking forward to serving you for years to come! "
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Mike

December 29, 2025

5  out of  5
rating by Mike
"Great service, setup was quick and easy. Would recommend!"
We responded:
"Thank you for your business and taking time to share this positive feedback. Wishing you a healthy and prosperous New Year! "
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jim tse

December 17, 2025

5  out of  5
rating by jim tse
"My family and I were referred to Alexis last year.We enjoy working with her.She genuinely cares and customizes our coverage based on our specific needs.Excellent work"
We responded:
"Thank you for your continued business and taking time to share this kind review. I value your loyalty and always enjoy working with you and your family. Wishing you all a safe and enjoyable holiday season! "
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Robert Rice

December 17, 2025

5  out of  5
rating by Robert Rice
"Alexis and her team have done an amazing job for our family. We have multiple cars and boats between a few states, and she is able to help us with everything from house, car and boat insurance. We go through our insurance needs yearly and make sure we aren't overspending, but have enough insurance to protect our assets. We appreciate everything they do for us."
We responded:
"Bob, thank you for your long time loyalty to State Farm and my agency! It’s always a pleasure working with you and my team and I look forward to serving your family for many more years to come. "
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VD D8

December 16, 2025

5  out of  5
rating by VD D8
"Alexis Zimmer has been nothing but wonderful to work with! I was a first time buyer and she walked me through everything. She was extremely helpful, transparent and helped me saved money where I was able to! She responds to any issues within a timely manner and followed up with me to see if everything went smoothly. I feel so fortunate to have an insurance agent that genuinely cares. Thank you, Alexis Zimmer for being amazing!"
We responded:
"Thank you for your kind words! We value your business and appreciate the opportunity to serve you. Congrats again on your new home! Wishing you and your family a safe and enjoyable holiday season. "
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Julie R

December 13, 2025

5  out of  5
rating by Julie R
"I’ve been a client of Alexis Zimmer and her great staff for a number of years, and They consistently exceed my expectations. They treat me like family and always take the time to understand my unique needs. I trust them implicitly to have my back, whether I'm renewing a policy or reviewing my new tenants commercial insurance policy assuring it meets my lease."
We responded:
"Thank you Julie for your longtime loyalty and for your very kind words. It’s always a pleasure working with you and we look forward to serving you for many more years to come. Wishing you a safe and enjoyable holiday season."
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Sud Saraswat

December 6, 2025

5  out of  5
rating by Sud Saraswat
"Alexis is great! Prompt, courteous, and Richard is incredibly helpful. Thanks so much for everything you do!"
We responded:
"Sud, thank you for taking time to share this kind feedback. Richard is a valuable asset to our team. We value your support!"
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Lauren Kalita

November 5, 2025

5  out of  5
rating by Lauren Kalita
"I can’t say enough positive things about Alexis Zimmer State Farm! From the time we initiated conversations, her team was professional, responsive, and extremely helpful! She and her team have explained every detail of my home owners and auto insurance so I know just what I’m paying for. I can’t say I’ve ever had an insurance agent thoroughly explain what each coverage really means.

What has really stood out was their availability and responsiveness. Alexis has always responded quickly and easily makes time to answer any questions I’ve had.
I never felt pressured to purchase any specific coverage or plans, I have only ever felt she was really looking out for what was best for my family and our given situation. She seems to really put herself in her clients’ shoes to make the best recommendations possible.

It’s rare to find an agency that truly combines expertise with genuine care for their clients. I feel confident and protected knowing Alexis Zimmer State Farm is taking care of my home and auto. If you’re looking for trustworthy, friendly, and dependable home insurance, choose this team!"
We responded:
"Lauren thank you for these very kind words and your loyalty to our agency. My team and I value your business and appreciate the opportunity to serve your family."
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Kyle Fletcher

November 4, 2025

5  out of  5
rating by Kyle Fletcher
"Alexis and her office has always been helpful at assisting me with any issues or lower rates over time to help save money. They're always very kind over the phone."
We responded:
"Kyle thank you for your continued loyalty and for always being so great to work with. My team and I value the opportunity to serve you and look forward to doing so for years to come! "
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Travell Glover

October 24, 2025

5  out of  5
rating by Travell Glover
"I’m grateful for the patience of Alexa State Farm. I appreciate Richard for answering the million and 1 questions I have about anything concerning insurance that I didn’t run by Alexa already. This firm is the best! Thank"
We responded:
"Thank you for your kind words and long time loyalty with our agency! We appreciate your business and look forward to continuing to serve you. "
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Sandy Dominique

October 15, 2025

5  out of  5
rating by Sandy Dominique
"I’ve been with the Alexis Zimmerman insurance group for four years now and it’s been a continued pleasure wit do business with them .Richard has been amazing to work with specifically he is always kinda ,helpful and efficient.would recommend ."
We responded:
"Thank you for your continued loyalty! We appreciate the opportunity to serve you and are glad Richard was able to provide kind and helpful service. Thank you for continuing to choose us! "
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Krista Galauxy

October 2, 2025

1  out of  5
rating by Krista Galauxy
"Update: they responded to say they sent *my* car insurance bill to my husband's email address instead of mine. At least they admit to being sexist.

They cancelled my auto insurance without contacting me.

I received an email a few months ago stating "this isn't a bill" with renewal information, saying I would receive a bill later. I never got a bill. I never got a notice that my payment was missed. I never got a notice they were cancelling my insurance. Now they are trying to charge me an additional $200 for my insurance policy because they failed to communicate and are refusing to fix their mistake."
We responded:
"Krista thank you for taking time to share this feedback. Bills and payment reminders were emailed to your husband and physical notices mailed to your home. The bills were sent to your husband not due to gender bias or discrimination, but because when we set up the account we were only able to speak with your husband. In hindsight I think it would have been better to speak with you directly to eliminate opportunities for miscommunication and make sure everything was set up to your preferences for your vehicle. This situation is not the outcome we strive for and I will take this as a learning opportunity moving forward to improve office practices. I apologize for the inconvenience this has caused and wish you all the best moving forward."
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sherwin millon

October 2, 2025

5  out of  5
rating by sherwin millon
"Alexis is seriously amazing!

If you need insurance, talk to Alexis at State Farm. She's super helpful, easy to talk to, and actually takes the time to make sure you're getting exactly what you need no pressure, no confusion. Whether it’s car, home, or life insurance, she’s got you covered.

She’s always quick to respond, breaks everything down in a way that makes sense, and genuinely cares about helping people. I can’t recommend her enough. You’re in good hands with Alexis!"
We responded:
"Thank you Sherwin for your long time loyalty and for taking time to share about your experience. My team and I value your business and look forward to continuing to serve you. "
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Jayson Huy Nguyen

September 27, 2025

5  out of  5
rating by Jayson Huy Nguyen
"Great communication skills, very professional yet friendly, and speedy work. Just what we need from an insurance agent.

Spoke to Richard over the phone. He answered all my questions and it really made me at ease with what I'm paying for and the coverage I'm getting. Peace of mind is the goal, folks, especially with insurance."
We responded:
"We love seeing reviews like this, Jayson! Thank you for taking the time to tell us about your experience with our office. We hope we’ll be able to help you fulfill your insurance needs for years to come!"
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Nate

September 16, 2025

5  out of  5
rating by Nate
"Richard was extremely helpful, well knowledgeable and gave me the best advice and feedback for my auto policy. Statefarm for the win!"
We responded:
"Thank you for this awesome review! Richard is a huge asset to our agency and we greatly appreciate your business. Reach out if there is anything we can assist with. "
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Eddie Velazquez

September 5, 2025

5  out of  5
rating by Eddie Velazquez
"I'm very grateful for the help and patience that Mr. Richard had with me. I wish everyone was that way... But now I have a great car insurance deal... Thanks Richard, and I'm looking forward to being part of State farm family."
We responded:
"Thank you Eddie for joining our agency and for this fantastic review. We appreciate your business and look forward to serving you and your family! "
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Jacob Lichtenstein

September 2, 2025

5  out of  5
rating by Jacob Lichtenstein
"I couldn’t be happier with my experience with Alexis and her team! From the very first phone call, their team was professional, patient, and genuinely interested in finding the best coverage to fit my needs. They took the time to explain all of my options in a way that was easy to understand. I'm very happy to say that unlike in situations with other agencies in the past, I've never felt pressured and have always had an enjoyable experience with the Agency!"
We responded:
"Thank you Jacob for the kind words and your continued loyalty to our agency. We value the opportunity to serve you. "
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Kate Discenza

August 20, 2025

5  out of  5
rating by Kate Discenza
"We've been with Alexis' group for a long time and have always been happy with their responsiveness and helpfulness. Recently, we were contacted by state farm regarding a refund on our refi from a few years back, but the process became overly complicated for several reasons. Richard was on the case! He worked very hard and communicated any updates he heard about immediately, ultimately figuring everything out and we received the refund. Highly recommend this group who truly cares about their clients and people in their community!"
We responded:
"Thank you Kate! We appreciate your continued business and compliments to Richard! Glad we could get this complex issue resolved.

"
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P Hanrahan

August 7, 2025

5  out of  5
rating by P Hanrahan
"Your agency and especially Richie saved the day. We needed proof of insurance card immediately and in less than one minute the digital card was on my phone! He literally saved the day. Thank you and your agency for such outstanding service."
We responded:
"Thank you for taking time to share this great feedback! We are grateful to have Richie on the team and look forward to continuing to serve you and your mother. "
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Ryan Powers

June 17, 2025

5  out of  5
rating by Ryan Powers
"Great experience. Super fast and easy."
We responded:
"Thank you Ryan for the kind review! I’m glad we could help. We value your business!"
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Samantha Levy

June 11, 2025

5  out of  5
rating by Samantha Levy
"Process was easy, quick, and painless. Shoutout to Alec for being a delight to work with and getting me up and running with my renter’s insurance."
We responded:
"Thank you for your kind words and continued business. We value the opportunity to serve you. "
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Jeremy Rhodes

May 28, 2025

5  out of  5
rating by Jeremy Rhodes
"Alexis and the team have shown time and time again what great service is! Shoutout to Richard who is a joy to work with!"
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Gavin Coan

May 19, 2025

5  out of  5
rating by Gavin Coan
"Just spent a good amount of the time on the phone with Richard and service was incredible, I received a great amount of help in building a policy custom-fit for me.

Greatly appreciate the great service :)"
We responded:
"Gavin thank you for taking time to leave this review of your experience working with Richard!!! He is a great asset to our agency and I am glad he was able to help you get your policy set up the way you wanted. We look forward to continuing to serve you for years to come!
"
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Diandra Ritchie

May 12, 2025

5  out of  5
rating by Diandra Ritchie
"I've used Alexis for my renter's insurance needs for the last several years. She's friendly, responsive and handles my needs quickly. She always has good people working with her at her office, too. My recent experience with Richard was very pleasant and I got what I needed quickly."
We responded:
"Diandra thank you for your long time loyalty and for sharing this great feedback about your experience working with Richard! We value your business and look forward to continuing to serve you for years to come. "